> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://learn.huvio.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What cameras does Huvio support, and how do I connect an RTSP or ONVIF camera?

Huvio works with any standard **RTSP** or **ONVIF** camera — the connection type isn't the limiting factor. What matters is whether the camera can actually see behavior clearly enough for the AI to judge it:
* **Frame rate:** minimum 10 fps, recommended 15 fps or better. Below 6 fps, detection becomes unreliable, since the AI needs several consecutive frames of the same person to judge what they're doing.
* **Resolution:** minimum 640×360, recommended 1280×720 — but what actually matters is how large a person appears in the frame, not the camera's spec sheet. A 4K camera pointed down a long aisle can perform worse than a 720p camera positioned over a single till.
* **Upload bandwidth:** allow around 9 Mbps per 720p camera at 10 fps, or 14 Mbps at 15 fps. This is your **upload** speed that matters, not download — that's the part people most often overlook when troubleshooting.
To connect a camera:
1. From your camera's own settings (usually via its web interface or manufacturer app), find its **RTSP URL** or confirm it supports **ONVIF discovery**. This is usually under "Network" or "Streaming" settings.
2. In Huvio, go to your site and select **Add Camera**.
3. Choose **RTSP** or **ONVIF** as the connection type.
4. Paste in the RTSP URL (including username and password if required), or let ONVIF auto-discover the camera on your network.
5. Give the camera a name (e.g., "Front Entrance" or "Checkout 2") so it's easy to identify in alerts.
6. Select **Test Connection**. You should see a live preview within a few seconds.
7. Select **Save** to start monitoring.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/e/8/e4e8ced0147d4800/image_vm53nk.png)

If the test connection fails, see "Why won't my camera's stream connect?" for troubleshooting steps.
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