> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://learn.huvio.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I check if my Huvio camera is not working?

If your camera is not working correctly, check the following:
1. Confirm the camera has power.
2. Check that the camera has a network connection.
3. Confirm the camera connection details are correct in Huvio.
4. Check whether the camera is showing as connected in Huvio.
5. If the issue continues, contact Huvio support.
**Related articles:**
* What should I do if my camera is offline?
* Why can't Huvio connect to my camera?