What cameras does Huvio support, and how do I connect an RTSP or ONVIF camera?

Huvio works with any standard RTSP or ONVIF camera — the connection type isn't the limiting factor. What matters is whether the camera can actually see behavior clearly enough for the AI to judge it:

• Frame rate: minimum 10 fps, recommended 15 fps or better. Below 6 fps, detection becomes unreliable, since the AI needs several consecutive frames of the same person to judge what they're doing.
• Resolution: minimum 640×360, recommended 1280×720 — but what actually matters is how large a person appears in the frame, not the camera's spec sheet. A 4K camera pointed down a long aisle can perform worse than a 720p camera positioned over a single till.
• Upload bandwidth: allow around 9 Mbps per 720p camera at 10 fps, or 14 Mbps at 15 fps. This is your upload speed that matters, not download — that's the part people most often overlook when troubleshooting.

To connect a camera:

1. From your camera's own settings (usually via its web interface or manufacturer app), find its RTSP URL or confirm it supports ONVIF discovery. This is usually under "Network" or "Streaming" settings.
2. In Huvio, go to your site and select Add Camera.
3. Choose RTSP or ONVIF as the connection type.
4. Paste in the RTSP URL (including username and password if required), or let ONVIF auto-discover the camera on your network.
5. Give the camera a name (e.g., "Front Entrance" or "Checkout 2") so it's easy to identify in alerts.
6. Select Test Connection. You should see a live preview within a few seconds.
7. Select Save to start monitoring.

If the test connection fails, see "Why won't my camera's stream connect?" for troubleshooting steps.
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Updated on: 27/09/2026