Articles on: Incidents & Alerts

What does the Alert Threshold do, and how do I tune it?

The Alert Threshold controls how confident Huvio's AI needs to be before it creates an incident. As the AI watches a clip, it builds up a running confidence score over time (for example: 0% → 10% → 30% → 75%); the moment that score crosses your threshold, an incident is created and your team is notified.
Alert Threshold is set per camera — each camera has its own threshold, set in that camera's configuration screen, so a high-risk camera can run a lower threshold than a low-risk one at the same site. (Your Sites list may show an "Avg. Threshold" for a site — that's a computed average of that site's cameras for at-a-glance viewing, not something you edit directly there.) Think of it less like an on/off switch and more like a sensitive gauge: small moves change how much you see.

  • Lower threshold → more proactive. More incidents get flagged, including borderline ones, which means more due diligence but a better chance of catching real theft before it happens. Good for high-value or high-risk cameras where you'd rather over-check.
  • Higher threshold → fewer, higher-confidence incidents. Good if a camera's feed is generating more alerts than your team can act on.

To adjust it:

  1. Go to Cameras and find the camera you want to adjust.
  2. Open the camera to view its configuration.
  3. Update the Alert Threshold field.
  4. Select Save.
  5. Monitor incident volume for that camera over the next few days — small adjustments can meaningfully change how many incidents you see.


If you're seeing far more incidents than feels useful, raise the threshold a notch before assuming something's wrong — see also "Why does Huvio keep flagging false incidents?".
RELATED ARTICLES:

  • What happens when an incident fires?
  • Why does Huvio keep flagging false incidents?

Updated on: 27/09/2026

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