What should I do when Huvio creates an incident?

When Huvio creates an incident, review the available information before deciding what action to take.

1. Open the incident.
2. Review the incident details.
3. Watch the available video clip.
4. Consider the theft probability shown by Huvio.
5. Take the appropriate action based on what you observe.
6. Clear the incident when you have finished reviewing it.

Huvio provides a probability assessment to help your team review activity; it does not confirm that a theft occurred.
Related articles:

• What does the theft probability score mean?
• How do I verify an incident or mark it as cleared?

Updated on: 29/09/2026