What happens when an incident fires?
When the AI's confidence crosses your site's Alert Threshold, Huvio automatically:
- Creates an incident with a timestamp, the camera source, and a severity level (Low, Medium, or High).
- Saves a video clip, along with a confidence timeline showing how the AI's read on the situation built up over the clip (for example, 0% → 10% → 30% → 75%).
- Sends a notification to the web dashboard and the mobile app for users subscribed to that site.
- Lists the incident in your Incidents feed with status Pending, until someone reviews it.
From there, it's on your team to review the clip and choose an outcome — see "How do I verify an incident or mark it a false alarm?". Pending incidents don't resolve on their own; they stay open until someone verifies them, marks them a false alarm, or alerts police, so your reporting stays accurate.
RELATED ARTICLES:
- How do I verify an incident or mark it a false alarm?
- Where are clips stored, and for how long?
Updated on: 27/09/2026
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